Book Now1. Introduction
BelleHealth is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information (PII): Such as your name, address, email address, and phone number.
- Protected Health Information (PHI): Health-related information that may include medical history, treatment plans, and other health-related data.
3. Uses and Disclosures of Protected Health Information (PHI)
We may use and disclose your PHI for the following purposes:
- Treatment: To provide, coordinate, or manage your healthcare services.
- Payment: To obtain payment for your healthcare services.
- Healthcare Operations: To support the business activities of our practice, such as quality assessment and improvement activities.
- As Required by Law: When required to do so by federal, state, or local law.
4. Patient Rights
You have the following rights regarding your PHI:
- Right to Inspect and Copy: You may inspect and obtain a copy of your PHI.
- Right to Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete.
- Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.
- Right to Request Restrictions: You may request a restriction on certain uses and disclosures of your PHI.
- Right to Request Confidential Communications: You may request that we communicate with you in a certain way or at a specific location.
- Right to a Paper Copy of This Notice: You may request a paper copy of this notice at any time.
5. Our Legal Duties
We are required by law to:
- Maintain the privacy of your PHI.
- Provide you with this notice of our legal duties and privacy practices.
- Abide by the terms of this notice currently in effect.
- Notify you in the event of a breach of your unsecured PHI.
6. Procedure for Patient Contact
By entering your information in the consultation or contact forms, you agree to receive emails and texts from BelleHealth. These communications include updates about your appointments and marketing messages about our services and promotions. You can opt out by replying STOP to incoming messages.
7. Service Availability
BelleHealth’s services are available in all 50 states across the United States. Regardless of your location, we strive to deliver convenient and accessible telehealth services directly to you. Please note that specific services may vary based on state regulations. Contact us for more information about available services in your area.
8. Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, contact:
Privacy Officer
BelleHealth
privacy@mybellehealth.com
All complaints must be submitted in writing. You will not be penalized for filing a complaint.
9. Changes to This Notice
We reserve the right to change this notice and make the new notice apply to PHI we already have as well as any information we receive in the future. We will post a copy of the current notice on our website, and any updates will include the effective date at the top of the notice.
10. Contact Information
If you have any questions about this notice or need further information, please contact:
Privacy Officer
BelleHealth
privacy@mybellehealth.com
